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Abdelkhalek, S I (2022) Managing the inspection process of concrete bridge decks, Unpublished PhD Thesis, , Hong Kong Polytechnic University.
Aoieong, R T (2004) Capturing quality costs of construction processes using the construction process cost model (CPCM), Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Au, C Y M (2013) An optimal contract strategy in managing extension of time provisions in building contracts, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Bao, Q (2003) Effective energy management during a building's life cycle, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Chan, H L J (2011) Developing a fuzzy risk assessment model for target cost and guaranteed maximum price contracts in the construction industry of Hong Kong, Unpublished PhD Thesis, , Hong Kong Polytechnic University.
Chan, K C G (2012) The use of virtual reality for visualizing construction safety management process, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Chan, K Y (2012) Optimizing construction planning and scheduling by virtual prototyping enabled resource analysis, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Chan, P L (2004) Critical success factors for delivering healthcare projects in Hong Kong, Unpublished PhD Thesis, , Hong Kong Polytechnic University.
Chan, T S A (2005) The impact of subordinates' professionalism on leadership effectiveness in the construction industry, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Chan, W T P (2009) Construction industry development and government policy, Unpublished PhD Thesis, , Hong Kong Polytechnic University.
Chan, Y M T (2008) The role of finance in competitiveness of indigenous contractors in Hong Kong, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Chen, Z (2003) An integrated analytical approach to environmental management in construction, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Dai, F (2010) Applied photogrammetry for 3D modeling, quantity surveying, and augmented reality in construction, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
De Saram, D D (2002) Measuring the quality of contractors' co-ordination activities during the construction process, Unpublished PhD Thesis, , Hong Kong Polytechnic University.
Fiona, T S C (2009) A critical study on performance-based fire safety design in Hong Kong with timber perforated ceilings as an example, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Fu, W K (2004) The effect of experience in construction contract bidding, Unpublished PhD Thesis, , Hong Kong Polytechnic University.
Guo, H (2009) Rethinking construction project management using the VP-based manufacturing management model, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Hao, J L J (2002) Better use of information: A simulation model for international construction joint ventures in China, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Hong, J (2006) A study on analytic approaches to intelligent buildings assessment, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Huang, T (2009) Virtual prototyping technologies enhanced construction planning, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Jaillon, L C (2009) The evolution of the use of prefabrication techniques in Hong Kong construction industry, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Kam, C W (2000) Quality assurance of construction works in Hong Kong, Unpublished PhD Thesis, , Hong Kong Polytechnic University.
- Type: Thesis
- Keywords: continuous improvement; measurement; motivation; standards; certification; civil engineering; manufacturing; quality assurance; quality management; tendering; Hong Kong; Singapore; case study; consultant; questionnaire survey
- ISBN/ISSN:
- URL: https://www.proquest.com/docview/304677404
- Abstract:
This Ph.D. thesis presents research on the quality assurance system used in the construction industry in Hong Kong and problems encountered in implementing the ISO 9000 standards. The ISO 9000 standards were essentially written with the manufacturing industry in mind. Their application to construction processes has faced many challenges over the past years. The investigation was initially directed at problems regarding the suitability of ISO 9000 standards for construction works. A technical review of each quality element of the ISO 9001 standard indicated that most of these quality clauses are directly relevant to construction processes. Research done in the early stages of the development and implementation of the quality assurance system in the construction industry of Singapore carries a valuable lesson for Hong Kong. It has been observed that Hong Kong has already stepped up measures to improve the quality standard of public housing but there is no measurement scheme for private building and civil engineering works as in Singapore. The Performance Assessment Scoring System and Preferential Tendering Eligibility System being used by the Hong Kong Housing Authority may not effectively bar the poorer contractors from obtaining the contracts and modifications to these systems are recommended. Further, two intensive questionnaire surveys on ISO 9000-certified consultants and contractors were carried out to investigate the quality management issues including the initial motivation for seeking certification, perception of the benefits received and problems in managing for quality. The responses on the adaptability of the ISO 9000 standards to the construction industry appear positive. Certain improvements have been made as a result of implementing a quality assurance system, but the actual achievements, in most areas, are far below the original expectations. The situation has been reviewed for analysis and rectification. Although many consultants and contractors have successfully achieved ISO 9000 certification, it is considered that their quality management systems should have room for continuous improvement. Three quality manuals from consultants and another three from contractors were selected for study. Based on case studies and with hands-on experience on the preparation of a quality management system, two model quality manuals have been developed to allow for application in the construction industry.
Lam, W M (2005) A conceptual model of success for design and build projects in the public sector of Hong Kong, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Lee, L P (2012) Do construction workers accept automated monitoring? A study on the acceptance level and its antecedents, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Leung, W Y (2006) A study of the competitiveness of local contractors in Hong Kong, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Liang, Y (2006) Integrated IT systems for construction site management, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Lin, G (2009) Measuring the performance of value management studies in construction, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Liu, G W (2003) A framework for implementing value management in China's construction industry, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Liu, Y (2009) Critical factors for managing project communication among participants at the construction stage, Unpublished PhD Thesis, , Hong Kong Polytechnic University.
Lu, W (2006) A system for assessing and communicating contractors' competitiveness, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Luo, X (2011) A knowledge-based electronic meeting system for implementing value management in construction briefing, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Ochoa Paniagua, J J (2011) Production planning approach for implementing sustainable building projects, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Oo, B L (2007) Modelling individual contractors' bidding decisions in different competitive environments, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Pan, Y H (2007) Application of industrialized housing system in major cities in China: A case study of Chongqing, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Tan, Y (2009) Contractor's competitiveness and competitive strategy in Hong Kong, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Tang, L (2011) Effective and efficient briefing in public private partnership projects in the construction industry, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Tse, T-c (2009) The interoperability of building information models and document models in the Hong Kong construction industry, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Wang, S Q (1995) A methodology for comparing the productivities of the ready mixed concrete industries in major cities, Unpublished PhD Thesis, Department of Civil and Structural Engineering, Hong Kong Polytechnic University.
Wong, K W J (2007) Development of selection evaluation and system intelligence analytic models for the intelligent building control systems, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Wong, M W J (2006) Forecasting manpower demand in the construction industry of Hong Kong, Unpublished PhD Thesis, , Hong Kong Polytechnic University.
Wong, W H (2007) Developing and implementing an empirical system for scoring buildability of designs in the Hong Kong construction industry, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Xia, B (2010) The selection of design-build operational variations in the people's republic of China using Delphi method and fuzzy set theory, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Yang, C (2004) Knowledge-based understanding and interpretation of construction engineering drawings, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Yang, J (2010) A framework for stakeholder management in construction projects, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Yao, H (2009) A dynamic approach for evaluating the sustainability performance of infrastructure projects, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Ye, K (2009) Modelling competition intensity in construction market, Unpublished PhD Thesis, , Hong Kong Polytechnic University.
Yip, R C P (2009) The cultural shift of the construction industry of Hong Kong under the influence of sustainable development, Unpublished PhD Thesis, , Hong Kong Polytechnic University (Hong Kong).
Yuan, H (2011) A dynamic model for assessing the effectiveness of construction and demolition waste management, Unpublished PhD Thesis, , Hong Kong Polytechnic University.
Zhang, X (2010) Competitiveness for real estate developers: a China study, Unpublished PhD Thesis, Department of Building and Real Estate, Hong Kong Polytechnic University.